Privacy Policy
Welcome to the online platform of Kala Kendra Digital Studio. This privacy policy explains how we collect, use, disclose, and protect your information when you visit and use our site or services. We are committed to protecting your privacy and handling your data in an open and transparent manner.
Who we are:
Kala Kendra Digital Studio is a Digital Creative Studio offering services including Graphic Design, Branding, Web Design, Motion Graphics, Video Production, Photography, Content Creation, and Social Media Marketing.
Information We Collect:
We may collect various types of information from and about users of our service, including:
Personal Data: Information that can identify you directly or indirectly, such as your name, professional title, company affiliation, postal address, email address (though we will not use email for contact in this policy), telephone number (though we will not use phone for contact in this policy), and payment information (processed securely by third parties).
Usage Data: Information about how you access and use our service, such as your IP address, browser type, operating system, referring URLs, pages viewed, time spent on pages, links clicked, and interactions with our site.
Other Information: Information you provide when communicating with us, requesting support, or participating in surveys or promotions.
How We Collect Information:
We collect information in several ways:
Directly from you: When you provide it to us, such as when you fill out forms on our site, register for an account, request services, or communicate with us.
Automatically: As you navigate through our site, information may be collected automatically using technologies like cookies, web beacons, and similar technologies. This includes usage data and information about your equipment and browsing actions.
From third parties: We may receive information from third-party services or partners who provide services to us or with whom we collaborate.
Legal Basis for Processing:
We process your personal data based on several legal grounds, including:
Your consent: Where you have given clear consent for us to process your personal data for a specific purpose.
Contractual necessity: Where processing is necessary for the performance of a contract with you or to take steps at your request before entering into a contract.
Legal obligation: Where processing is necessary for compliance with a legal obligation that applies to us.
Legitimate interests: Where processing is necessary for our legitimate interests or those of a third party, provided your fundamental rights do not override those interests.
How We Use Your Information:
We use the information we collect for various purposes, including:
To provide and maintain our service: Including processing transactions and delivering the services you request.
To improve, personalize, and expand our service: Understanding how you use our service helps us develop new features and functionality.
To communicate with you: Responding to your inquiries, providing customer support, and sending you service-related updates (though communication initiated by us will respect your contact preferences).
For marketing and promotional purposes: Sending you promotional information about our services, features, and offers that may be of interest to you (where you have consented to receive such communications).
To ensure the security and integrity of our service: Protecting against fraud, unauthorized transactions, and other illegal activities.
For compliance with legal obligations: Fulfilling our legal duties and obligations.
Sharing Your Information:
We may share your information with third parties in certain circumstances:
Service Providers: We may share your information with third-party vendors, consultants, and other service providers who perform services on our behalf, such as payment processing, data analysis, email delivery (though we do not use email for contact in this policy), hosting services, and customer service. These parties are required to use your personal data only as necessary to perform services for us and in a manner consistent with this policy.
Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity.
Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
With Your Consent: We may share your information with your consent or at your direction.
Data Retention:
We retain your personal data only for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements. When your personal data is no longer required, we will securely delete or anonymize it.
Your Data Protection Rights:
Depending on your location and applicable data protection laws, you may have the following rights regarding your personal data:
The right to access: You have the right to request copies of your personal data.
The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
The right to withdraw consent: Where we process your personal data based on your consent, you have the right to withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing based on consent before its withdrawal.
To exercise any of these rights, please contact us using the physical address provided below.
Data Security:
We have implemented appropriate technical and organizational security measures designed to protect the security of any personal data we process. However, please remember that we cannot guarantee that the internet itself is 100% secure. Transmission of personal data to and from our service is at your own risk.
Cookies and Similar Technologies:
Our site may use cookies and similar tracking technologies to collect and use information about you. You can typically configure your browser settings to reject cookies or notify you when a cookie is being sent. However, if you disable cookies, some parts of our service may not function properly.
Links to Other Websites:
Our service may contain links to third-party websites or services that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the privacy policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
Children's Privacy:
Our service is not intended for individuals under the age of 18. We do not knowingly collect personally identifiable information from children under 18. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us using the physical address below. If we become aware that we have collected personal data from a child without verification of parental consent, we will take steps to remove that information from our servers.
Updates to This Policy:
We may update our privacy policy from time to time. Any changes will be posted on this page. We encourage you to review this policy periodically for any updates.
Contact Us:
If you have questions or concerns about this privacy policy or our data practices, please contact us via postal mail at our physical address:
Kala Kendra Digital Studio
12, Gandhi Nagar Main Road,
Plot No. 304,
Chennai, Tamil Nadu,
600020
India